About us
Your local commercial and domestic cleaning specialist.
Welcome to Clean & Fresh a local family run business where we do the work we love.
It is our vision to improve the living and working environment for people across Birmingham and Walsall by offering the best cleaning services in the industry. The company has been built around the needs of our customers and understanding how we can help them make a difference in their lives.
First and foremost, here at Clean & Fresh, we make sure we hire the best and most experienced cleaners who enjoy and excel at their job. We personally screen and interview all cleaners applying for a job with us.
We carefully check identification, tax and residence documents and collect references before we look whether the candidate has the right personality and set of skills for the job. New cleaners initially work alongside us or are tested by cleaning one of the homes of our management team.
What we do
We are a professional property cleaning company offering Commercial and Domestic cleaning services to customers across Birmingham and Walsall. We specialise in office cleaning, house cleaning, end of tenancy cleaning, move in cleans, deep cleaning and after-building cleaning.
We also offer ironing services, help with shopping, pick up and drop off serviceS to and from appointments.
Our approach
Our goal is to create a positive experience for staff, which would stimulate learning and continuous improvement. We strive to offer support to our cleaners at all times and be understanding towards them even in the case when there are some shortcomings. We treat all of them with kindness and, if necessary, try to make them understand that their performance has not been up to the mark. In addition to this, we provide them with suggestions to improve their performance.
From the very beginning, we decided that providing training was important despite the business having no funds for a training budget. Some cleaners say that we are demanding, but I believe it is important for cleaners to receive regular, constructive feedback about their work, as this is the only way to improve standards and customer satisfaction.
Recommendations have spread through friends and family of our existing customers, which I find to be the best testimony of our quality and professionalism. Clean & Fresh is steadily growing – and I am excited to say we are just getting started!